Terms of service

Welcome to Noctera Coffee. These Terms of Service ("Terms") govern your access to and use of the website www.noctera.coffee (the "Website"), including any purchases made through the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

Throughout these Terms, "Noctera Coffee", "we", "us", and "our" refer to Noctera Coffee, a sole proprietorship registered in India.

1. Eligibility

You must be at least 18 years of age or access the Website under the supervision of a parent or legal guardian.

By using the Website, you represent that all information provided by you is accurate, complete, and current.

2. Products and Availability

We strive to ensure that product descriptions, images, pricing, and availability are accurate. However, errors, inaccuracies, or omissions may occur.

Product images are for illustrative purposes only. Actual packaging, colour, or appearance may vary.

We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

3. Pricing and Payments

All prices displayed on the Website are listed in Indian Rupees (INR).

Applicable taxes, including GST, are included unless stated otherwise.

We reserve the right to change prices at any time without prior notice.

Payments are processed through secure third-party payment gateways. We do not store your payment card information.

4. Order Acceptance

Your order constitutes an offer to purchase products from us.

We reserve the right to accept, reject, cancel, or limit any order at our sole discretion, including in cases involving:

  • Product unavailability
  • Pricing or technical errors
  • Suspected fraudulent activity
  • Violation of these Terms

If an order is cancelled after payment has been received, any applicable refund will be processed to the original payment method.

5. Shipping, Cancellation, Returns, and Refunds

Our Shipping Policy, Cancellation Policy, and Return & Refund Policy form an integral part of these Terms.

By placing an order, you acknowledge that you have read and agree to these policies.

6. Intellectual Property

All content available on the Website, including but not limited to logos, trademarks, product names, packaging designs, images, graphics, text, videos, website design, and other materials, is the exclusive property of Noctera Coffee or its licensors.

No content may be copied, reproduced, distributed, modified, published, or used without our prior written consent.

7. Prohibited Uses

You agree not to:

  • Use the Website for any unlawful purpose
  • Interfere with or disrupt the Website's functionality or security
  • Attempt to gain unauthorised access to the Website or its systems
  • Upload malicious code, viruses, or harmful software
  • Use automated tools to scrape, copy, or collect Website data without permission

8. Disclaimer

Our products are food products intended for general consumption.

Individual preferences and experiences with coffee may vary.

To the maximum extent permitted by law, Noctera Coffee makes no warranties, express or implied, regarding the suitability of products for individual preferences or expectations.

Customers are responsible for reviewing product information and ingredient details before consumption.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Noctera Coffee shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or our products.

Our total liability for any claim relating to an order shall not exceed the amount paid by the customer for that order.

10. Indemnification

You agree to indemnify and hold harmless Noctera Coffee, its owners, employees, partners, and service providers from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or misuse of the Website.

11. Third-Party Services and Links

The Website may contain links to third-party websites or services, including payment gateways and logistics providers.

We are not responsible for the content, policies, or practices of any third-party websites or services.

12. Privacy

Your use of the Website is also governed by our Privacy Policy.

13. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, pandemics, labour disputes, government actions, transportation disruptions, supply chain interruptions, or courier delays.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will become effective upon publication on this page. Your continued use of the Website constitutes acceptance of the updated Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Nandurbar, Maharashtra.

16. Contact Information

NOCTERA COFFEE

Registered Address: Shop 13, C Square Business Centre, Dongargaon Road, Shahada, Maharashtra. 425409

GSTIN: 27BWMPC0830P1ZA

Email: hello@noctera.coffee